EXPERT CONSULTATION

With the “Premium Access” package, you receive two x one hour personalised consultation calls to help make your trip seamless.

1) Planning Consultation Call:

Your first consultation call (1 hour) focuses on itinerary design, where we work with you to shape the perfect route, accommodation, daily stages, and pacing tailored to your goals and experience.

2) Preparation Consultation Call:

Your second consultation call (1 hour) is dedicated to trip preparation and logistics, where we do a detailed walk-through of your itinerary and discuss your practical questions about transport, gear, trail conditions, accommodations, and on-trail details.

Together, these sessions ensure you feel fully supported - from planning the big picture to handling the finer details - so you can head into your hike confident and well-prepared.

ACCESS TO OUR PLANNING APP

Based on your initial phone consult, our trail expert will create you a personalised itinerary within our popular planning app. Access to our planning app allows you to:

View / Edit your itinerary

• Visualise your daily itinerary: Your trip is broken day by day, with estimated time, distance, elevation change and information on your chosen route, accommodation and transport.

• Explore accommodation options: We have 80+ accommodation options on and nearby the trail, ranging from mountain huts, hotels, and campgrounds. Information on private v. shared rooms, booking status, and how to book. Great rest day options to choose from too!

• Add transportation to your plan: Easily select transport options (gondola, bus, train) to see the impact to your daily hiking stats. All transport details including 2026/2027 schedules and costs are included in your final GPS map.

• Detailed itinerary document: Download and/or print your daily hiking plan which includes your distance, elevation profile, estimated hiking time and information on your chosen route.

Book your accommodation

• See which properties are taking 2026/2027 bookings: Don’t miss out on your preferred accommodation by seeing their booking status directly on the map. Links to book/reserve your chosen accommodation location

• See real-time hut availability: For the ~15 huts with online booking systems, see their real-time hut availability for the upcoming season. The list of huts we have real-time availability for can be found here.

• Get email alerts when beds become available to book: Set email alerts to be notified when: properties start accepting online bookings for the season, and when they list new beds online for different room types (ie: due to cancellations)

Prepare for your trip

• Resource library: Explore 30+ resources including webinars, workshops and blog posts created by our trail experts on how to plan and prepare for your trip. Including - packing list, best time to hike, how to get to/from the trail, best weather apps, baggage transfer options, emergency service numbers and more.

• Daily snow data: See estimated current snow depth and 48 hour snow forecast on your route to make informed route and gear decisions. Data integrated from ExoLabs.

NAVIGATE WITH YOUR PHONE

Your personalised GPS trail map allows you to navigate your hike in the same way you would in urban areas. Your map is created based on your specific plan/route and can be used on any Android or Apple smartphone. Key features on your GPS map:

• Your current location is visible on the map

• Your personalized daily hiking statistics are displayed for each section and day of your itinerary

• Coloured markers to highlight points of interest, such as water refill, toilet, food/supermarkets and laundry locations

• Current season transport schedules to reroute your plan if you need to skip ahead on the trail

• Bad weather routes if you need to change to an easier hiking route (where possible)